At Mutuum Design Furniture, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect the information you provide when using our website or services. By visiting our website and engaging with our services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect personal information and non-personal information when you visit our website or engage in transactions with us. The types of information we collect include:
Personal Information: This includes any data that identifies you personally, such as your name, email address, phone number, billing and shipping addresses, payment information, and any other details you provide when making a purchase, signing up for newsletters, or contacting us.
Non-Personal Information: We also collect non-identifiable data such as your IP address, browser type, device information, operating system, and browsing behavior on our website. This information is used to enhance your user experience and to monitor the functionality and performance of the website.
2. How We Use Your Information
We use the information we collect to provide and improve our services. Specifically, we use your information for the following purposes:
Order Processing: To process your orders, complete transactions, and provide customer support.
Customer Service: To respond to your inquiries, resolve issues, and improve your experience.
Marketing Communications: With your consent, we may send you promotional emails, updates, and newsletters regarding our products and services. You may opt out of these communications at any time by following the unsubscribe link included in each email.
Website Improvement: To analyze website usage and trends, improve website performance, and optimize user experience.
Legal Compliance: To comply with legal requirements, resolve disputes, and enforce our policies.
3. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences, analyze traffic, and offer personalized content.
You can manage cookie preferences through your browser settings. However, please note that disabling cookies may limit certain features or functionalities on our website.
4. How We Protect Your Information
We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure. While we take reasonable precautions to safeguard your data, please understand that no method of electronic transmission or storage is 100% secure.
We employ industry-standard encryption methods to protect sensitive data such as payment information during online transactions.
5. Sharing Your Information
We respect your privacy and will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers: We may share your information with trusted third-party service providers who assist in operating our website, processing transactions, or delivering products. These providers are bound by confidentiality agreements and are only permitted to use your information for the purposes we specify.
Legal Obligations: We may disclose your personal information to comply with legal obligations, enforce our website policies, or protect our rights, property, and safety.
6. Third-Party Websites
Our website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.
7. Your Rights and Choices
You have certain rights regarding your personal information, including:
Access: You may request a copy of the personal data we hold about you.
Correction: You can request that we correct any inaccurate or incomplete personal information.
Deletion: You may request the deletion of your personal data, subject to certain exceptions.
Opt-Out: You may opt-out of receiving marketing communications at any time by using the unsubscribe option in emails or by contacting us directly.
If you wish to exercise any of these rights or have concerns about your data, please contact us at the details provided in the Contact Us section.
8. Children’s Privacy
Mutuum Design Furniture does not knowingly collect or solicit personal information from individuals under the age of 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete that information.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated “Effective Date.”
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.